File A Complaint
The OUR Florida Program has a team dedicated to resolving complaints in a manner that is both sensitive to the complainant's concerns and to achieve a fair result. Complaints about the OUR Florida Program can be submitted by anyone at any time during the program’s life cycle about any issue experienced with the program. Please complete the form below and you will be contacted by a program representative.
To Report Fraud, Waste and Abuse
OUR Florida employees and contractor employees have a responsibility to report fraud, waste and abuse that they suspect is occurring or has occurred. The public is invited to share such concerns. Any suspected fraud in connection with OUR Florida, the state’s emergency rental assistance program, should be reported immediately. OUR Florida reserves the right to decline funding or participation, to any applicant, if it is determined that fraud has occurred.
Please complete OUR Florida’s Fraud Report online form if you suspect or have knowledge of a tenant or landlord that has made a fraudulent application or received funds inappropriately. Once the form is completed, you will have the option to submit it electronically or print and mail it to the address indicated on the form.