How To Submit A Reconsideration Request

  1. Login to Your Account.
  2. Upload supporting documentation, explanations, and clarifications.


If you cannot access your account online, or have any questions on how to file your Reconsideration Request, please call our Customer Service Helpline at (833) 493-0594 or schedule a meeting with your eligibility specialists.


If you are currently experiencing homelessness or at risk of homelessness, you may access your local continuum of care for additional resources.